State Farm® Insurance Agent Brian King
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Blake Moran
September 27, 2023
"Shiree Malone is super helpful and truly makes you feel like she is willing to go to the ends of the earth to get the job done. I have always had a wonderful experience with State Farm and everyone in Brian’s office over the years but this woman is sent from above!"
Nikki Appleton
June 4, 2023
"Shiree is so friendly and very nice to work with! State Farm was able to quote us lower on our current automobile and home insurance so we made the switch to State Farm. Shiree made the whole process go smoothly. We look forward to working with her more in the future."
Jeff Clark
August 17, 2022
"I always have a good experience with the Brian King agency. Several years ago, when our business caught fire and burned, the team stood by me throughout the entire process. If anyone is looking for someone to partner with, I recommend State Farm and the Brian King agency."
"Thank you, Jeff, for the amazing review! Our team works hard to provide a great insurance experience in Athens and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Jessica Messer
August 11, 2022
"Brian and his staff had always been so helpful and very kind."
"Jessica, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Athens."
Ms. Marie
September 23, 2021
"It was nice to meet Brian King and his staff. They were all kind and welcoming. Heather was very efficient with helping us transfer our policy."
"It was nice to meet you too, Marie! We're glad that Heather was able to help you and we're happy to have you as part of our State Farm family!"
Stacy Rose
November 21, 2020
"No response to an overpayment. Continued to deduct payments after cancelation. Called about it -after noticing it months later. No response about refund, which is a substantial amount (home owners insurance). Not happy."
"Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience. As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again. Please reach out to me at brian@briankingagency.com at your earliest convenience to discuss this situation. Sincerely Brian King, Agent"
Felicia Rose, CRC
November 7, 2020
"Received no response in regards to overpayment"
"Felicia, We are sorry you weren't informed by the named insured who was addressed promptly regarding this matter. Best, Brian King, Agent"
Amber Crouch
October 22, 2020
"I am pleased with the outcome of service I recieved, and delighted that I decided to choose this agency to work with. Heather helped me every step of the way to transition into a new insurance company, and I am now a happy customer."
"Amber, thanks for choosing and trust us to take care of you and your insurance needs. We are always here for you and only a phone call away. Customers like you is the reason we do what we do! Thanks again!"
Shane Jones
October 7, 2020
"Heather Andrews WILL get you the best price possible!"
"Thank you Shane! Heather is a rockstar and I am happy to know she was able to help you out!"
Tom Ott
September 16, 2020
"Kelli Sandy at the Brian King State Farm office in Athens, Al has always been such a help. She recognizes my voice and makes me feel like their number one customer. I don't know how it can get much better. Thank you Kelli!! Tom Ott - East Limestone customer"
"Thank you, Joe! We pride ourselves on our customer service and are so glad you had an exceptional experience with Brian King State Farm Insurance Agency."
Jon Stevens
September 8, 2020
"Brian and his team are the best! Heather is amazing, very helpful, knowledgeable and quick to respond! Brian is very professional and extremely helpful, great experience!"
"Thank you, Jon!"
Justin Toone
September 4, 2020
"Heather was very helpful and responsive. Great customer service."
"Thank you Justin for the 5 stars! I am happy to hear that Heather was able to assist you!"
Albert Malone
July 22, 2020
"Excellent service from Brain king and great employees been with State Farm for 18 years"
"Thank you so much Albert! We truly appreciate your loyalty to our State Farm office."
Linda Paajanen
July 12, 2020
"We always get kind and timely response to our needs. We highly recommend Brian and his staff."
"Linda - thanks so much for the kind words. We strive to make all of our customers happy."
Bart Jenkins
July 10, 2020
"We switched our Homeowners and Auto policies to State Farm a few months ago and we are very pleased. Kelli handled everything and the transition was seamless. Highly recommend."
"Thank you Bart! We appreciate the review and 5 stars. I am happy to hear that Kelli was able to handle everything and get it all squared away Please let us know if there is anything else we can assist you with!"
Brad Nash
July 8, 2020
"I just began a new policy with State Farm and Heather helped me do it in a flash! I had an odd combination of circumstances but she handled everything brilliantly and quickly. Everything i needed was done the same day. Thankfully, I haven't needed to use my policy yet but I'm confident everything will be as smooth and professional as possible should I ever need assistance. Thanks Heather!"
"Brad - I am happy to hear that Heather was able to help you with all of your insurance needs. Should you ever need any assistance please let myself or Heather know! Thank you!"
Carl Valleroy
July 7, 2020
"Everything I need is always handled quickly and efficiently...any questions I have are answered in detail."
"Thank you Carl, we appreciate you being a part of our State Farm Family!"
Haley Robinson
July 7, 2020
"Great people that do great work for their customers!!"
"Thank you Haley for the 5 stars!"
Bret Shankleton
July 7, 2020
"The Brian King Agency genuinely puts the customer and their needs above everything else. Their responsiveness is unmatched in this type of business. Brian, Heather and the whole team, will go out of their way to ensure you are their priority when the need arises."
"Thank you so much Bret. We take pride in helping each of our customers to the fullest! We appreciate you!"
greg shelton
July 7, 2020
"My wife and I have been with State Farm for over 25 years due to the customer service like we received from Brian kings agency, with team members like Kelli Heather at the office. Thank you for your service."
"Greg - Thank you for the wonderful review and the 5 stars. All of us here at the office appreciate you, your wife, and your loyalty to our office. Please let us know if there is anything we can assist you with in the future."
Sam Sandy
July 7, 2020
"Brian’s office staff were very helpful in getting me roadside assistance. They are always so friendly and go above and beyond to help in any way they can!!"
"Thank you so much Sam! As always please reach out to us if there is ever anything we can help you with."
Janine Hollis
July 7, 2020
"I posted on social media that I ran over a bolt! In less than 20 minutes, my State Farm office (Kelli Sandy) called me to see if I needed roadside assistance. Now that’s customer service!! Thanks again, Kelli Sandy, for taking care of us."
"Janine - I am so glad to hear Kelli was able to help you as soon as possible. We appreciate you and your business. Please let us know if there is anything we can help you with in the future! Thanks!"
Audra Moore
July 7, 2020
"Exceptional customer service with competitive rates!"
"Thank you Audra!"
Denise Pettey
July 7, 2020
"Great service and customer care! Always kind and helpful!"
"Thanks Denise!"
Doug Peek
December 13, 2019
"Great people and service."