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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Latessa Yarbrough

June 10, 2026

5  out of  5
rating by Latessa Yarbrough
"Brain King State Farm Agency: Office manager Shiree Malone words cannot eloquently express the burden she lifted off my shoulders. Not only did she bundle and save: she went above and beyond to make sure I had enough coverage if anything happened. She didn't give me what I asked for. She gave me what was needed Shiree is very well spoken, kind and extremely knowledgeable. Thank you, so much I am proud to call you my insurance Agent and Angency. Keep up the Good work."
We responded:
"Thank you so much for the 5-star rating, Latessa! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Susan Gardner

June 8, 2026

5  out of  5
rating by Susan Gardner
"Great service"
We responded:
"Thanks so much for the fantastic rating, Susan! We are so glad you had a positive experience with us here on State Farm Agent Brian King’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Caitlyn Sue

May 21, 2026

5  out of  5
rating by Caitlyn Sue
"Brian King's staff is really kind, knowledgeable, and helpful. I recommend his office to anyone for any of their insurance needs."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Brian King’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jeffery Craig

May 19, 2026

5  out of  5
rating by Jeffery Craig
"Great home town office , if you call during office hours you actually get a person not menu land."
We responded:
"Thanks so much for the amazing review, Jeffery! We really appreciate your support here in Athens . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Angie Puckett

May 19, 2026

5  out of  5
rating by Angie Puckett
"Easy to work with!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Marla Miller

May 18, 2026

5  out of  5
rating by Marla Miller
"I love STATEFARM! Great to work with, helpful with any changes and knowledgeable of coverages. Would recommend!"
We responded:
"Thanks so much for the amazing review, Marla! We really appreciate your support here in Athens . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Jon Stevens

May 16, 2026

5  out of  5
rating by Jon Stevens
"Brian and his team are the best! Heather is amazing, very helpful, knowledgeable and quick to respond! Brian is very professional and extremely helpful, great experience!"
We responded:
"Thank you, Jon!"
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Bud

May 14, 2026

5  out of  5
rating by Bud
"quick and efficient."
We responded:
"Bud, thank you for your wonderful review of State Farm Agent Brian King’s Team!"
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Hanser Whitfield

May 8, 2026

5  out of  5
rating by Hanser Whitfield
"Great experience"
We responded:
"Thank you so much for the 5-stars, Hanser! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Rosalie Hunt

May 5, 2026

5  out of  5
rating by Rosalie Hunt
"THe secretary who assisted me was both prompt and polite. appreciate her help."
We responded:
"Rosalie, thank you for your wonderful review of State Farm Agent Brian King’s Team!"
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Miguel Chaidez

May 4, 2026

5  out of  5
rating by Miguel Chaidez
"Great support and fast response for all your needing's, Highly recommended."
We responded:
"Miguel, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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John Fleming

April 28, 2026

5  out of  5
rating by John Fleming
"they always do a great job of taking care of my insurance problems. actually as long as I have been with them I haven't had any insurance problems. They take care of their customers."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Brian King’s Team. "
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Booker

January 7, 2025

5  out of  5
rating by Booker
"I'm not a State Farm client, but I needed their assistance to sign some Life Insurance claims documents. Shiree took the time to call their Life Company and assist in the entire process. By right, I was supposed to deal with my deceased moms agent, but it's all the way in Chicago, and I didn't have enough time to wait on the agent to mail the documents to me, to sign and mail back. Shiree was friendly, helpful, and compassionate. Yall have a good office rep their. Im an insurance agent also, and have my own brokerage. If I wasn't already in the business, and have my own policies, I would definitely have the Brian King State Farm as my choice for an insurance agency. Keep up the good work up there."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! I am very thankful to have Shiree on my Team and am so glad she was able to assist you Mr. Booker! "
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Blake Moran

September 27, 2023

5  out of  5
rating by Blake Moran
"Shiree Malone is super helpful and truly makes you feel like she is willing to go to the ends of the earth to get the job done. I have always had a wonderful experience with State Farm and everyone in Brian’s office over the years but this woman is sent from above!"
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Nikki Appleton

June 4, 2023

5  out of  5
rating by Nikki Appleton
"Shiree is so friendly and very nice to work with! State Farm was able to quote us lower on our current automobile and home insurance so we made the switch to State Farm. Shiree made the whole process go smoothly. We look forward to working with her more in the future."
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Jeff Clark

August 17, 2022

5  out of  5
rating by Jeff Clark
"I always have a good experience with the Brian King agency. Several years ago, when our business caught fire and burned, the team stood by me throughout the entire process. If anyone is looking for someone to partner with, I recommend State Farm and the Brian King agency."
We responded:
"Thank you, Jeff, for the amazing review! Our team works hard to provide a great insurance experience in Athens and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Jessica Messer

August 11, 2022

5  out of  5
rating by Jessica Messer
"Brian and his staff had always been so helpful and very kind."
We responded:
"Jessica, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Athens."
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Ms. Marie

September 23, 2021

5  out of  5
rating by Ms. Marie
"It was nice to meet Brian King and his staff. They were all kind and welcoming. Heather was very efficient with helping us transfer our policy."
We responded:
"It was nice to meet you too, Marie! We're glad that Heather was able to help you and we're happy to have you as part of our State Farm family!"
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Stacy Rose

November 21, 2020

2  out of  5
rating by Stacy Rose
"No response to an overpayment. Continued to deduct payments after cancelation. Called about it -after noticing it months later. No response about refund, which is a substantial amount (home owners insurance). Not happy."
We responded:
"Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience. As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again. Please reach out to me at brian@briankingagency.com at your earliest convenience to discuss this situation. Sincerely Brian King, Agent"
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Felicia Rose, CRC

November 7, 2020

2  out of  5
rating by Felicia Rose, CRC
"Received no response in regards to overpayment"
We responded:
"Felicia, We are sorry you weren't informed by the named insured who was addressed promptly regarding this matter. Best, Brian King, Agent"
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Amber Crouch

October 22, 2020

5  out of  5
rating by Amber Crouch
"I am pleased with the outcome of service I recieved, and delighted that I decided to choose this agency to work with. Heather helped me every step of the way to transition into a new insurance company, and I am now a happy customer."
We responded:
"Amber, thanks for choosing and trust us to take care of you and your insurance needs. We are always here for you and only a phone call away. Customers like you is the reason we do what we do! Thanks again!"
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Shane Jones

October 7, 2020

5  out of  5
rating by Shane Jones
"Heather Andrews WILL get you the best price possible!"
We responded:
"Thank you Shane! Heather is a rockstar and I am happy to know she was able to help you out!"
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Tom Ott

September 16, 2020

5  out of  5
rating by Tom Ott
"Kelli Sandy at the Brian King State Farm office in Athens, Al has always been such a help. She recognizes my voice and makes me feel like their number one customer. I don't know how it can get much better. Thank you Kelli!! Tom Ott - East Limestone customer"
We responded:
"Thank you, Joe! We pride ourselves on our customer service and are so glad you had an exceptional experience with Brian King State Farm Insurance Agency."
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Justin Toone

September 4, 2020

5  out of  5
rating by Justin Toone
"Heather was very helpful and responsive. Great customer service."
We responded:
"Thank you Justin for the 5 stars! I am happy to hear that Heather was able to assist you!"
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Albert Malone

July 22, 2020

5  out of  5
rating by Albert Malone
"Excellent service from Brain king and great employees been with State Farm for 18 years"
We responded:
"Thank you so much Albert! We truly appreciate your loyalty to our State Farm office."